Ask an AI about this
Talk to translation teams and other players without leaving Tranzio. Most typo fixes and language requests start right here.
Messages
Talk to translation teams and other players without leaving Tranzio. Most typo fixes and language requests start right here.
Translations are made by people, and Messages is the direct line to them. Found a typo? Wondering if a team plans to dub chapter 3? Want to offer help with a language you speak? All of that is a short message away, without leaving the app. It works like every chat app you already know: conversations on the left, the open one in the middle, a compose box at the bottom.
Finding your way around
| Where | What it does |
|---|---|
| Conversation list | Everyone you're talking to, most recent first. Unread threads are highlighted, and a green dot on the sidebar's Messages icon means something's waiting. |
| Message thread | The full conversation, grouped by day. You can attach a screenshot or a .zip archive, so files travel with the message that explains them. |
| Compose box | Type at the bottom and press Enter to send. Shift+Enter makes a new line. |
Writing and attaching
The compose box takes plain text, and the paperclip takes a file. A screenshot of the line you're reporting is worth a paragraph of description, because the team can see the screen, the font and the surrounding words at once. Press Enter to send, and Shift+Enter when you want a second line.
The paperclip asks what you're sending before it opens the file picker, because the two kinds behave differently once they arrive. You can also drag a file straight onto the conversation, which attaches it the same way; drop something that isn't allowed and it says so instead of failing silently.
Attach a file
What are you sending?
Up to 10 MB per file. Attachments are private to this conversation.
| Where | What it does |
|---|---|
| Image | PNG, JPEG, WebP, or GIF. It appears inside the message, and clicking it opens it full screen; click anywhere or press Esc to come back. |
| Archive | One .zip file: corrected assets, a crash log, a batch of exported strings. It arrives as a row with the file name and size; clicking it asks where to save it, so a zip of fixed textures can go straight into the game folder. |
| Size | 10 MB per file. For anything bigger, publish it as a build or share a link. |
| Who can open it | Only the people in the conversation. Attachments aren't public: each download goes through a link that's signed for you and expires. |
Typing @ in a group offers the people in that conversation, and only them: a chat is a closed room, so there is no point suggesting someone who cannot read the message. Arrow keys move through the list, Enter or Tab picks. In the sent message the mention becomes a link to that person's profile.
In a group, the Add button next to Members brings in more people. Only friends can be added, the same rule as when the group was created, and they see the conversation from the moment they join rather than everything said before.
Who's around
A green dot on someone's avatar means they have Tranzio open right now, and a direct message shows Online under their name instead of their handle. On a group it means somebody in the room is around. It is not a promise of a fast reply, just a hint that a question might get answered while you wait rather than tomorrow.
Everyone controls their own dot in Settings → Privacy → Online status: everyone, friends only, or no one. Somebody who is incognito is never shown as online either, whatever that setting says.
Who can message you
By default anyone can, which is the point: it is how a player reports a typo to a team they have never met. If that becomes more traffic than you want, Settings → Notifications → Only friends can message me narrows it. Your profile stays visible and findable; people who are not your friends simply see the Message button greyed out, and conversations you already have keep working.
Starting a conversation
Open a team's or translator's profile (from any adaptation they made, or through search) and press Message. That's it. There are no friend requests or approvals; if someone's work is public, they're reachable.
Where a typo report ends up
It's easy to assume a message disappears into a void. It usually doesn't. Teams read what players send them, and a report with the chapter and the exact wording is close to zero work to act on, which is why so many of them turn into a release the same week.
- You spot it
“recieve” in the mayor's letter, chapter 2
- You send one line
Where you saw it and the exact words, plus a screenshot if you have one
- The team fixes it
Acme: good catch, corrected for the next release
- Everyone gets it
v2.4.1 ships, and every player with the translation installed is offered the fix
Messaging a team is the single most useful thing a player can do for a translation. "Found 'recieve' in the mayor's letter, chapter 2" takes you twenty seconds and usually gets fixed in the next update. For app problems (billing, crashes, sign in), use Support instead; teams can't help with those.