Terms of Service

Last updated: June 16, 2026

These Terms of Service (the “Terms”) govern your access to and use of Tranzio — the Tranzio desktop application, the website at tranzio.studio, and related services (together, the “Service”). The Service is operated by Tranzio LLC, a limited liability company registered in the country of Georgia (“we”, “us”, or “our”). By creating an account, downloading, installing, or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Introduction and Acceptance

These Terms form a binding agreement between you and Tranzio. They incorporate the following policies by reference, and together with these Terms they make up the entire agreement that applies to your use of the Service:

Please read each of those policies carefully. If there is a conflict between these Terms and a linked policy, these Terms control unless the policy says otherwise. The Tranzio desktop application updates automatically so that you always run a current, secure version. By using the Service, you consent to the application downloading and installing updates automatically — including changes, fixes, and improvements — without further notice, to the extent permitted by applicable law.

2. Eligibility

You must be at least 16 years old and able to enter into a binding contract in order to use the Service. The Service is not directed to, and may not be used by, anyone under 16, and we do not knowingly collect personal data from anyone under 16. By using the Service, you confirm that you meet these requirements. If you are using the Service on behalf of an organization, you confirm that you are authorized to accept these Terms on its behalf.

You also represent and warrant that you are not located in, under the control of, or a national or resident of any country that is subject to a comprehensive government embargo or sanctions program, and that you are not named on any government denied-party, sanctions, or restricted-party list. You agree to comply with all applicable export-control and sanctions laws when you use the Service.

3. How Tranzio Works

Tranzio is a localization toolkit. It provides a translation layer that you create and apply on your own device to localize software you already own. Tranzio gives you tools to translate text, produce and edit voice audio, work with video, manage fonts, and organize your project, so that you can localize a game you own into another language.

Any video you work with in Tranzio is processed on your own device and stored locally; we do not upload, host, store, or distribute your video on our servers. Tranzio can also display a YouTube video through YouTube’s official embedded player from a link you provide — this feature uses YouTube API Services, and your use of it is also subject to the YouTube Terms of Service and the Google Privacy Policy. Tranzio never downloads YouTube videos.

Tranzio does not store, host, copy, or distribute any original game files or assets of any kind — whether text, audio, fonts, images, code, or anything else. Nothing from any game is kept on Tranzio’s servers. To create or apply a translation, you must already own, and have installed on your own device, the original game. Owning the game is a core condition of using the Service. Tranzio only provides the translation layer that you create and apply on your own device; it never supplies, contains, or replaces any original game file.

Any user can create and share a translation for a game they own — anyone can contribute — and these translations are user-generated content created and uploaded by users, not by us. Any content shared, synced, or distributed through Tranzio contains only user-created localization content — the translated text and audio that a creator made — and never any original game asset. Applying or downloading a translation that someone else has shared also requires the recipient to own the original game. You are responsible for obtaining the game through legitimate means and for complying with the terms, licences, and policies of any game or other third party whose content you localize alongside.

4. Accounts

Some features of the Service require an account, which you create by signing in with Google. When you sign in, we receive your name, email address, profile picture, and Google account identifier; we never receive your Google password. You are responsible for keeping your account and your device secure, and for all activity that takes place under your account. Each account is for a single person, and you may not share, sell, or transfer your account. Please notify us at support@tranzio.studio promptly if you believe your account has been accessed or used without your permission.

5. Licence to Use the Application

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download and use the Tranzio desktop application for your personal or internal business purposes. The application is licensed, not sold, and we retain all rights not expressly granted to you.

You may not copy, sell, sublicense, rent, lease, or redistribute the application, or attempt to extract, derive, or access its underlying source code, except to the extent applicable law expressly permits despite this restriction. You also may not remove or alter any proprietary notices, interfere with the normal operation of the application, or use it to build a competing product. We may suspend or revoke this licence if you breach these Terms.

6. Plans and Subscriptions

Tranzio offers three plans — Free, Pro, and Studio. At a high level:

  • the Free plan offers a lower download speed and a smaller cloud-storage allowance, does not include the voice studio feature, makes translations public only, and may in the future be supported by advertising;
  • the Pro plan is ad-free, raises download speed and cloud allowance, unlocks the voice studio, and lets a creator keep a translation private and control whether others may build on their translated text and audio; and
  • the Studio plan is also ad-free and adds an even larger (effectively unlimited) cloud allowance and real-time, multi-person collaboration on a project.

The key features and prices of each plan are described on the pricing page at tranzio.studio and may change over time. We do not currently display targeted or personalized advertising within the Service. The Free plan may in the future be supported by advertising — including through third-party advertising networks such as Google, and including ads that may be personalized; if and when we introduce advertising in the Service, we will update our Privacy Policy and obtain consent where the law requires it before any such processing. Separately, we use analytics and advertising-measurement tools on our website (such as the Meta Pixel) as described in our Privacy Policy. We may add, change, or discontinue features of a plan, and will give reasonable notice of material changes that adversely affect an active paid subscription.

7. Billing and Payments

Paid plans are sold and processed by our payment provider, Creem, which acts as the Merchant of Record for purchases of Tranzio subscriptions. This means that Creem handles the transaction, billing, and any applicable taxes, and that your purchase is also subject to Creem’s buyer terms and privacy policy. Creem is an independent data controller for the payment data it processes. By purchasing a subscription, you authorize Creem to charge your selected payment method.

Subscriptions renew automatically at the end of each billing period — monthly or annual, as selected — at the then-current price, unless you cancel before the renewal date. You agree to keep your billing information accurate and current. If a payment fails or a subscription is not renewed, we may downgrade your account to the Free plan or suspend access to paid features until the amount due is paid.

Free trials. Some paid plans (currently Pro and Studio) may be offered with a 14-day free trial. You provide a payment method to start a trial, but you are not charged during it. If you do not cancel before the trial ends, the trial automatically converts to a paid subscription and your payment method is charged the then-current plan price (the monthly or annual rate shown at checkout). The subscription then renews automatically each billing period until you cancel, as described above. You can cancel at any time before the trial ends to avoid being charged — see Refund Policy for how to cancel. Trials are limited to one per customer unless we state otherwise, and we may modify or withdraw a trial offer at any time.

8. Refunds and Cancellation

You may cancel your subscription at any time, on your own — in the Tranzio app, open the subscription (Upgrade) page and select “Manage subscription & payment method” to open the customer portal, provided by Creem, where you can cancel without contacting us. Cancellation stops future renewals, and you keep access to your paid features until the end of the period you have already paid for. Refunds, where available, are described in our Refund Policy and are issued through Creem to your original payment method. Nothing in these Terms limits any non-waivable refund or cancellation right you may have under the consumer-protection laws of your country of residence.

9. Your Content and Translations

Tranzio is a tool that you use on content you create and supply, including the translated text and voice audio you produce (“Your Content”). You retain all ownership of Your Content. We do not claim ownership of it. You are solely responsible for Your Content and for ensuring that you hold all rights, licences, and permissions necessary to create, share, and distribute it, and for complying with the terms, licences, and policies of any game or other third party whose content you work alongside. We do not pre-screen Your Content, and we act on reports and notices rather than guaranteeing that user content is lawful.

So that we can operate the sharing, syncing, and cloud features of the Service, you grant us a worldwide, non-exclusive, royalty-free, transferable, and sublicensable licence to host, store, reproduce, display, transmit, and distribute the translation content that you choose to share or sync, solely to operate, secure, and provide the Service to you and to the users you make it available to. This licence ends when you delete the relevant content or your account, except for content others have already downloaded and for backups retained for a limited period.

You represent and warrant that Your Content is yours to share, that it does not contain any original game asset, that it does not infringe or violate the intellectual property, privacy, publicity, or other rights of any person, and that it complies with these Terms and our Acceptable Use Policy. You further represent and warrant that, for each game you localize, you have the right to create and distribute a translation made for, or used in connection with, that game — including because the end-user licence agreement, terms of service, or other rules that apply to that game permit it, or because you have otherwise obtained the necessary permission from the rights holder. You are responsible for checking those rules before you create or share a translation, and for keeping to them. You also represent and warrant that you have every consent and right needed for any voice in Your Content — whether recorded, performed, cloned, imitated, or synthetically generated — and that Your Content does not reproduce or imitate any real person’s voice or vocal likeness without that person’s authorization. Downloading any translation is always free, and creators may never charge any price for a translation. Tranzio does not sell translations, and there is no creator payout, revenue share, or donation scheme of any kind.

If we remove or block Your Content because of a claim that it infringes intellectual property rights, we will notify you. We respect your privacy and will not disclose your personal information to the claimant unless you choose to submit a formal counter-notification to dispute the claim, as described in our Copyright and DMCA Policy, or unless disclosure is required by law or a valid legal process, such as a court order or subpoena. By submitting a counter-notification, you authorize us to forward your contact details to the claimant so that the dispute can be resolved directly between you and them.

10. Sharing and Visibility

When you create a translation, you can choose how it is shared. On the Free plan, translations are public. On the Pro and Studio plans, a creator can keep a translation private and control whether other users may build on the creator’s translated text and audio. A public translation may be viewed, downloaded, and — where the creator allows it — built upon by other users, and applying or downloading it still requires the recipient to own the original game. If you build on another creator’s translated text or audio, you must give that creator clear and reasonable credit and must not remove or obscure any attribution they have included. In every case, downloads are free and no one may charge for a translation.

Translations are user-generated content. We do not review, approve, monitor, or pre-screen translations before they are shared, and we have no general obligation to monitor user content. A creator’s translation, and any views expressed in it, are the creator’s own and are not endorsed or verified by us. We act on notice: anyone, including any rights holder, can report content (see Reporting and Content Removal below and our Copyright and DMCA Policy), and we remove or block infringing or violating content promptly on a valid report or notice and may terminate repeat infringers. Doing so does not make us the author or publisher of user content or create any obligation to pre-screen or monitor it.

11. Acceptable Use

You must use the Service lawfully and in line with our Acceptable Use Policy. Among other things, you may not create, upload, share, or distribute translation content that:

  • is offensive, abusive, hateful, harassing, defamatory, obscene, or otherwise unlawful;
  • contains sexual or adult (18+) audio;
  • uses another identifiable person’s voice without that person’s authorization;
  • uses third-party music, recordings, or other audio you do not have the rights to use; or
  • otherwise infringes the intellectual property, privacy, or other rights of any person, or includes any original game asset.

You also may not attempt to disrupt, overload, or gain unauthorized access to the Service or its infrastructure, distribute malware, or resell or redistribute the Service without our written permission. We have a zero-tolerance stance toward distributing content you do not have the rights to use, and we act on it promptly once a valid report or notice brings it to our attention. If you breach these rules, we may block or remove the affected content and suspend or terminate your account, as described in the Acceptable Use Policy.

12. Reporting and Content Removal

Anyone — including any rights holder — can report a translation that they believe violates these Terms or infringes their rights, using the in-app report button or by emailing support@tranzio.studio. We review reports as quickly as reasonably possible and remove or block content that violates these Terms or our policies. We also remove content at the request of a rights holder. Copyright matters should be sent to legal@tranzio.studio and are handled under our Copyright and DMCA Policy.

If a translation you created is removed or blocked and you believe that was a mistake, you can ask us to review and restore it by emailing support@tranzio.studio — see Suspension and Termination below for how we handle appeals and reinstatement.

13. Copyright and Takedowns

We respect intellectual property rights and expect you to do the same. If you believe that content shared through the Service infringes your copyright, please send a notice to legal@tranzio.studio with the details set out in our Copyright and DMCA Policy. We will act on valid notices, including by removing or blocking the content and, where appropriate, terminating the accounts of repeat infringers.

14. Intellectual Property

The Service — including the Tranzio application, the website, the Tranzio name and logo, and all related software, design, text, and content (other than Your Content) — is owned by us and protected by intellectual property laws. These Terms do not grant you any right to use our trademarks or branding.

If you send us feedback, ideas, or suggestions about the Service, you agree that they are non-confidential and that we may use them for any purpose without any obligation or compensation to you.

15. Text and Data Mining and AI Training

The Service, and the content made available through it — including translations, the translated text and audio that creators produce, and any other data, text, or material on the Service (other than the parts of Your Content that you own) — are valuable and protected. Except with our prior written permission, you may not, and you may not authorize or enable anyone else to:

  • use any robot, bot, spider, scraper, crawler, or other automated means to access, collect, copy, monitor, index, or harvest any part of the Service or its content;
  • carry out any text or data mining of the Service or its content; or
  • use the Service, or any content available through it, to develop, train, fine-tune, or validate any artificial-intelligence or machine-learning system or model, including any large language model.

This section is an express reservation of our rights and our creators’ rights, including for the purposes of Article 4(3) of Directive (EU) 2019/790 on copyright in the Digital Single Market. We do not consent to the use of the Service, or of any content or data available through it, for any text or data mining or for developing or training any artificial-intelligence or machine-learning system or model. This restriction is in addition to, and does not limit, the other restrictions in these Terms or our Acceptable Use Policy.

16. Third-Party Services

The Service relies on third-party services, including Google (for sign-in) and Creem (for payments), as well as providers for hosting, cloud storage, email, analytics, and advertising (such as PostHog and the Meta (Facebook) Pixel). The Service can also display YouTube videos through YouTube’s official embedded player using YouTube API Services; that feature is subject to the YouTube Terms of Service and the Google Privacy Policy. Your use of those services is subject to their own terms and privacy policies, and we are not responsible for them. The Service is also used alongside third-party games that you own; we are not responsible for those games or their terms.

17. Disclaimers

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that it will meet your requirements. Always keep your own backups of your projects and translation content — you use the Service at your own risk.

Because translations and voice audio may be produced with automated or AI-assisted tools, the output may be inaccurate, incomplete, or unsuitable for your purpose, and Tranzio makes no warranty as to its accuracy, quality, or fitness. You are solely responsible for reviewing and verifying all output before you use, share, or distribute it.

18. Limitation of Liability

To the maximum extent permitted by law, Tranzio and its operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, revenue, or goodwill, arising out of or relating to your use of the Service. Our total aggregate liability for any and all claims relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the event giving rise to the claim and USD 50. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you, and nothing in these Terms limits liability that cannot be limited under applicable law.

19. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Tranzio and its operator from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: your use of the Service or your account; Your Content; your breach of these Terms or any incorporated policy; your violation of any third party’s intellectual property, privacy, publicity, or other rights, including any claim relating to the voice, vocal likeness, name, or image of any person; and your use of the Service alongside any third-party game, including any violation of that game’s own terms or licences.

20. Suspension and Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access to the Service or your account, with or without notice, if you breach these Terms or any incorporated policy, if required by law, or if your use could cause harm or legal liability to us or others. On termination, the licences granted to you under these Terms end, and we may delete content associated with your account, subject to limited backups and any retention required by law. Provisions that by their nature should survive — including those on Your Content licences, intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive termination.

Appeals and reinstatement. We try to apply these Terms fairly, and we know that mistakes can happen. If you believe that we have suspended or terminated your account, or removed, blocked, or restricted a translation or other content, in error, you can appeal by contacting us at support@tranzio.studio and explaining why. We will review your appeal in good faith, and if we determine that the action was taken in error, we will reinstate your account and restore the affected content where we are reasonably able to do so. Please contact us promptly, as content and account data may not be recoverable after a period of time.

21. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice through the Service or by email. Your continued use of the Service after the changes take effect means that you accept the revised Terms. If you do not agree to the changes, you should stop using the Service.

22. Governing Law and Disputes

These Terms are governed by the laws of Georgia (the country), without regard to its conflict-of-laws rules. Before starting any formal proceeding, you agree to first try to resolve the dispute informally by sending written notice to us at legal@tranzio.studio, and both parties agree to attempt in good faith to resolve the dispute for a period of at least 30 days from that notice before either party commences court proceedings. Any dispute that cannot be resolved informally within that period will be subject to the jurisdiction of the competent courts of Georgia (the country), without prejudice to any mandatory consumer-protection rights, or any right to bring proceedings in the courts, of your country of residence.

23. Miscellaneous

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later. You may not assign or transfer these Terms or your account without our prior written consent; we may assign these Terms, for example in connection with a merger, acquisition, or sale of assets. Neither party is liable for any failure or delay caused by events beyond its reasonable control, such as outages, network or hosting failures, natural events, or government action. These Terms, together with the policies incorporated by reference, are the entire agreement between you and us regarding the Service, and there are no third-party beneficiaries to these Terms.

24. Contact

For general questions or support, contact us at support@tranzio.studio. For legal, copyright, and DMCA matters, contact us at legal@tranzio.studio.